Question 1

What is AFK-Assistant?

Accepted Answer

AFK-Assistant is a software that automates and mimics human activity on Windows PC. Its main purpose is to "trick" time tracking software into thinking that someone is actively using PC, in order to prevent (among other things) annoying popup timer that is implemented by most time tracking tools. Find out more by watching this short video: AFK-Assistant introduction

Question 2

How does AFK-Assistant work?

Accepted Answer

Some of the main AFK-Assistant features are: Random, human-like cursor movements, Active, non-conflicting keyboard events, Horizontal and vertical scrolling, Focused app window switching (ALT+TAB), Active browser tab change (Chrome), Speed settings for each functionality, and it runs in the tray with global shortcuts. Compare features and pricing.

Question 3

Will mouse and keyboard activity be recognized?

Accepted Answer

While it’s quite difficult to trick time tracking software into recognizing cursor and keyboard activity, AFK-Assistant has a method to bypass this. Most time tracking tools are "smart" enough to block or ignore software input, but AFK-Assistant’s approach is recognized as if it came from a real user. Start free trial.

Question 4

Will time tracking software show this app in the "used apps" list?

Accepted Answer

AFK-Assistant should not be recognized or shown in the list of used apps as long as it is started BEFORE any time tracking starts. By default, it will run on startup and stay hidden. Additionally, you can request a custom app version (with different name/icon) at no extra cost. Contact support or email support@afk-assistant.com.

Question 5

Does AFK-Assistant track anything?

Accepted Answer

No, we don’t track any data from your PC or from AFK-Assistant usage. The only check performed is on the license key.

Question 6

What operating systems does AFK-Assistant support?

Accepted Answer

AFK-Assistant is a cross-platform desktop application supporting Windows, MacOS, and Linux.

Question 7

Why does my license key have expiration date set as "lifetime"?

Accepted Answer

All valid license keys get an "expiration date upgrade" set to "lifetime." This doesn’t mean the license doesn’t expire. It’s still tied to your subscription date and last successfully processed payment. This "lifetime" label prevents accidental expirations if we can’t process it in time.

Question 8

Can I get a refund?

Accepted Answer

We offer a free 10-day trial with $0 initial payment, so we do not provide refunds afterward. To learn more about refund and purchase policy, check our privacy policy and terms of service pages.

Question 9

How do I cancel my subscription?

Accepted Answer

Please visit https://www.afk-assistant.com/my-account#cancel-subscription to submit your cancellation request.

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